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Noticeboard

THE PRACTICE WILL BE CLOSED ON 25TH & 26TH DECEMBER AND 1ST & 2ND JANUARY.

We would like to wish all of our patients a very Merry Christmas and a Happy New Year!

Online Patient Access for booking GP appointments and ordering repeat prescriptions through the surgery website:  due to technical difficulties, it will not be possible to provide online appointment access from May, 2016 as previously indicated.  Until further notice, no new registrations will be accepted for this service.  Please note that this will not affect the online repeat prescription service due to start in May 2016.

 

Appointments

circled_dayAll consultations are by appointment and appointment times are between 09:10 and 17:00.

APPOINTMENTS are 10 minutes long. Help us run to time and save you waiting.

We cannot deal effectively and safely with one major problem or 2 minor problems in a 10 minute appointment. Please do be prepared for the doctor to advise that you make a second appointment to discuss the unrelated and less significant issues. its safer for you and helpful to those following. If you feel that your problem will take longer than 10 minutes to discuss, you may request a double appointment.

It is inevitable that sometimes we are unable to keep to time and understandably this is a a common source of irritation for our patients.

Sometimes delays can be unavoidable due to a patient being unexpectedly serously ill. Other times a problem presented is very complicated and time consuming and has to be sorted immediately.

Routine Appointments

To book a routine appointment please telephone  0141 942 9494, option 2, between 09:00 and 17:00.

Routine appointments are for 10 minutes duration and you may consult with any doctor or nurse of your choice, subject to availability.

To book an urgent appointment phone 0141 942 9494, option 2 and tell the receptionist that your problem is urgent. You will be seen on the same day by whichever doctor is available. Please do not request an urgent appointment for routine matters.

Extended Hours Surgeries

There is an extended hours surgery once a week and working people may find this convenient. It is for pre-booked appointments only. The surgery will not be open for making new appointments, repeat prescriptions etc, and the telephone will be on divert to NHS 24 for any emergencies.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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